Help get this topic noticed by sharing it on Twitter Twitter, Facebook Facebook, or email.
Enphase Energy FAQ
happy I’m confident
Enphase Energy FAQ March 27, 2011 19:46

GFI Clearing through the Envoy

I found this information very helpful and thought it would be good for folks to know.

There was an inverter at one of my client's site that is now showing a GFI alert. There is no internet connection there, and because of that, when I called into Enphase, they said that there was nothing they could do without a web connection. But they mentioned that I could do this on my own at the site, without having internet. The Envoy has a local interface, like most routers, accessable using the IP address (169.254.120.1 shows by default).

Once you're in the local interface of the Envoy,

1. Go to the Administrative section, and use the username and password combination (admin, admin)
2. Go to Devices Conditions and Controls, where a list of all the inverters at the site will be displayed.
3. Click on the serial number of the inverter that is showing the GFI alert.
4. Then on the next page, scroll down to find the "Clear GFI" button.
-Check the box next to it and click "Send Command"

Once the request has been made, Enphase said that the GFI should clear withing 30 minutes.

Hope this helps!!!

This thread was originally posted by Icarus on Jul 9, 2010 4:44 PM
5 people like
this idea +1
Reply
  • Enphase Energy FAQ
    Enphase Energy FAQ March 27, 2011 19:47
    Totally helps.

    Logged into an Envoy locally for the first time and after fat fingering the admin password I was able to navigate around the site. I had a GFI on one unit on the very end of a branch.

    Just looked it up on the devices and controls page, set it to clear GFI and after a large glass of water, the GFI had cleared. Pretty easy and saved me a call.

    Solid red now blinking green

    This reply was originally posted by Corona on Jul 19, 2010 8:01 AM
    Comment
    good point! good point! (undo)
  • (some HTML allowed)
    How does this make you feel?     Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned

    Cancel
  • George Popp
    sad
    George Popp December 10, 2011 15:53
    guess i'm an idiot-- i can't find the adminstrative section

    can someone please help me?

    i tried the admin, admin combo from the login page of enphase enlighten, but obviously this isn;t right

    if i log into my account and go to the serial numbers of the gfi panel, i don't get to a 'clear gfi screen/ option'

    please help!!
    Comment
    good point! good point! (undo)
  • (some HTML allowed)
    How does this make you feel?     Add Image
    I'm

    e.g. sad, anxious, confused, frustrated happy, confident, thankful, excited kidding, amused, unsure, silly indifferent, undecided, unconcerned

    Cancel